Refund Policy
At Anaya Amal, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help.
Eligibility for Refund
- Items must be returned within 7 days of delivery.
- The item must be unused, in its original packaging, and in the same condition as received.
- Sale or discounted items are not eligible for refunds.
How to Request a Refund
- Email us at info@anayamal.com with your order number and reason for the return.
- Once your request is approved, we will provide instructions for returning the product.
Refund Process
- Once we receive and inspect the returned item, we will notify you of the refund status.
- If approved, the refund will be processed within 5-7 business days to your original payment method.
Non-Refundable Items
- Custom or personalized orders.
- Items damaged due to improper use.
Shipping Costs
- Customers are responsible for return shipping costs unless the item was damaged or incorrect.
For questions or concerns, contact us at info@anayamal.com.